Marylebone Carpet Cleaners Modern Slavery Statement

Marylebone Carpet Cleaners is committed to conducting all aspects of our business in an ethical and responsible manner. We recognise our responsibility to help prevent modern slavery and human trafficking within our operations and supply chains. This statement explains the principles and measures we have adopted to identify, prevent, and address modern slavery risks in relation to our carpet cleaning and associated services.

Our Commitment and Zero-Tolerance Policy

We operate a clear zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, and child labour. This applies to every part of our business and to all relationships with suppliers, contractors, and other business partners. We will not knowingly engage with any organisation that is involved in, or complicit with, any form of modern slavery. If we identify any credible concern, we will take immediate and proportionate action, which may include suspension or termination of the business relationship.

All managers and key decision-makers within Marylebone Carpet Cleaners are responsible for embedding this zero-tolerance culture, ensuring that ethical considerations and human rights sit at the heart of how we source goods and services and how we treat the people who carry out work on our behalf.

Our Supply Chain and Due Diligence

Our supply chain includes providers of cleaning products, equipment, transport, uniforms, and occasional specialist services. We aim to work with reputable suppliers that share our commitment to ethical labour practices and respect for human rights. As part of our due diligence process, we assess the risk profile of suppliers based on factors such as location, sector, and type of service or product supplied.

New suppliers are expected to confirm compliance with all applicable labour and human rights laws. We may request information on their own modern slavery policies, workforce practices, and oversight of their subcontractors. Where we identify higher risk, we increase our scrutiny and may require additional assurances or documentation to verify compliance.

Supplier Audits and Ongoing Monitoring

Marylebone Carpet Cleaners is developing and implementing a programme of supplier audits to strengthen our oversight of labour practices across our supply base. These audits may be conducted through self-assessment questionnaires, review of documentation, or onsite visits where appropriate and proportionate to the level of risk identified.

We expect cooperation from all suppliers in providing accurate and timely information. Any refusal to engage constructively with our audit processes or any significant discrepancy identified may lead to corrective action plans, closer monitoring, or discontinuation of the commercial relationship. Our goal is not only to detect non-compliance, but also to drive improvements and support suppliers in meeting high ethical standards.

Reporting Channels and Whistleblowing

We encourage anyone connected to our business, including employees, agency workers, contractors, and suppliers, to raise concerns about modern slavery or unethical labour practices. Concerns may include indicators such as signs of coercion, restriction of movement, withholding of identity documents, or unreasonable deductions from wages.

Reports can be made confidentially through existing internal reporting channels, including direct communication with line managers or senior management. We will investigate all concerns as promptly and sensitively as circumstances allow and will not tolerate any form of retaliation against individuals who raise issues in good faith. Where appropriate, we will work with relevant authorities or support services to address substantiated concerns.

Training, Awareness, and Continuous Improvement

We are committed to raising awareness of modern slavery risks among our staff, particularly those involved in procurement, recruitment, and supplier management. Training and guidance are provided so that relevant employees can recognise signs of exploitation and understand how to respond and report concerns appropriately.

We regularly review our procedures to identify opportunities for improvement, including tighter supplier screening, enhanced contract clauses, and clearer expectations around labour standards. As our business evolves, we will continue to refine our approach to managing modern slavery risks in line with best practice and legal requirements.

Annual Review of this Statement

This Modern Slavery Statement is reviewed at least once every year by the leadership of Marylebone Carpet Cleaners to ensure it remains effective, relevant, and reflective of our current operations and risk profile. The review considers feedback from audits, reported concerns, changes in legislation, and developments in industry guidance.

Following each annual review, we will update this statement as necessary to reflect any enhancements to our policies, due diligence processes, or reporting mechanisms. By maintaining this ongoing cycle of review and improvement, Marylebone Carpet Cleaners seeks to uphold the highest standards of integrity and to play a meaningful role in the global effort to eradicate modern slavery and human trafficking.